https://scholarlyresources.digitalscholarship.brown.edu/ 2026-06-13T04:31:38+00:00 https://scholarlyresources.digitalscholarship.brown.edu/ https://scholarlyresources.digitalscholarship.brown.edu/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2026-01-25T15:17:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://scholarlyresources.digitalscholarship.brown.edu/doku.php?id=wrong_rx_no_help:my_customer_service_nightmare&rev=1769354278&do=diff Negative Experience My recent online shopping experience was deeply disappointing. The safety glasses I ordered arrived with an incorrect prescription, which caused dizziness and nausea. My frustration grew as I found it impossible to reach a live person who could help resolve the issue. Despite multiple attempts through chat sessions, phone calls, and emails, I still couldn’t get in touch with anyone. Hoping for a solution, I decided to leave a review. Customer: